Returns Policy

Return Policy

At Liaise International, your satisfaction is our priority. If you have purchased sunglasses from our Online Store and are not completely satisfied, please contact our customer care office immediately for assistance.

Contact Information

  • Phone: 07 5499 1191
  • Customer Account: Reach out through your account for support.
  • Contact Us Form: Use our online form for any queries.

Return and Exchange Conditions

If you wish to return or exchange your online purchase, we offer a hassle-free process, subject to the following conditions:

  1. Return Authorization:

    • Contact our customer care office to obtain a Return Authorization before proceeding.

  2. Product Condition:

    • Ensure the product is unused, with swing tags and original packaging intact.

  3. Return Shipping:

    • Return the item via Australia Post, insured and registered, at your expense.

Faulty or Damaged Products

If you receive a faulty or damaged product, please contact our Customer Service team for assistance. You can:

  • Customer Account: Log in and select RMA for returns.
  • Phone: Call our friendly staff at the number provided above.

We are here to help and ensure you have a positive shopping experience with us.